Related Topics:
	Failure Analysis Reports

Failure Analysis Information Area

The Failure Analysis Information area of the Failure Analysis page displays information about the failure analysis, including whether or not the failure analysis report was sent to the customer.

Note: The fields that appear in the interface are based on the currently selected entity, and can be configured (including names and any options available for selection) by the system administrator. This topic is not intended to be a comprehensive guide to all possible fields. Instead, it provides additional information on some commonly used fields in cases where the field's purpose and/or functionality may not be readily apparent.

• Failure Type allows you to select the failure type that was assigned to the part when it was repaired/replaced during the incident.

• Associated Problem allows you to choose a problem to associate with the failure analysis report. Available problems include any problems associated with the associated incident. Note that if you do not make a selection in this field, the failure analysis report will not be associated with any problems, regardless of the problem associations of the incident associated with the failure analysis report.

• Report Sent to Customer allows you to indicate whether the failure analysis report was reviewed by quality.

• Failure Analysis Statuses displays the status of the actions taken to resolve the issue. To create a new status, click the Add icon, . The Status utility will appear, allowing you to enter comments about the troubleshooting process.