Watches and Alerts

Automated alerts can be an effective tool to facilitate communication and track the status of assigned responsibilities.

In Version 10, alerts can now be sent via e-mail, SMS text message and/or Synthesis portal messages, depending on the Receive automated alerts preference specified for your personal user account.

Alerts via portal message are always available in any database.
Alerts via e-mail or SMS are only available if they are enabled for the database, and a valid SMTP server has been defined. (See Enable Alerts via E-mail or SMS.)

Alerts can now be sent for:

Any Synthesis resource that you have personally subscribed to “watch.” (See Subscribing to a Watch.)
Action resources, under any of the following conditions:
- You have personally subscribed to watch the action.
- You are the action’s creator, person responsible or assigned reviewer/approver and the database has been configured to auto-subscribe a watch for that role. (See Action Alert Preferences.)
- You are assigned via the Action Monitors window. (See Action and Gate Monitors.)
Project Planner gates, under either of the following conditions:
- You have personally subscribed to watch the gate.
- You are assigned via the Gate Monitors window.
Change logs you have been assigned to approve in Xfmea/RCM++/RBI. (See Electronic Approval Tracking in the Xfmea/RCM++/RBI documentation.)

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