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These variables (related to the status updates that users can add in incidents, actions, failure analysis, problems or projects) can be used in any of the following e-mail formats:
Detail Status - E-mail Message Format - Action
Detail Status - E-mail Message Format - Incident
Detail Status - E-mail Message Format - FA
Detail Status - E-mail Message Format - Problem
Detail Status - E-mail Message Format - Project
| Variable | Description | Example |
| %1 | Status Added By (with link to send e-mail to user) |
Status Added By: John Smith |
| %2 | Date and Time |
Date & Time: 07/11/2013 02:23 PM |
| %3 | Associated Record |
Associated Incident: E1-103 |
| %4 | Status Text |
Status Text: Status description... |
| %DTX | Detail Value for the associated record (X represents the detail type ID) |
Text Detail: Value |
| | | New Line |
Starts a new line in the message |
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