The Serialized page allows you to view serialized system configurations. You can open the Serialized page in several ways:
Click the System Configuration link in the summary area at the top of the Incident page for a serialized incident.
Click the System Configuration link in the summary area at the top of the CSI page.
Choose Options > Report > Serialized Search when working with the Report Builder then choose the system that you want to view.
The system configuration for the selected system is displayed on the
left side of the interface. The part number, part description, version and
serial number for each part in the configuration are displayed. Click
the plus (+) or minus (-) to the left of a part number to hide or display
the parts below this part in the hierarchy. To locate a specific part,
click the Find part on system
link at the top of the hierarchy to search by part number, part description
or serial number. If a part in the system configuration has been replaced,
it will appear at the bottom of the hierarchy and a retired date will
appear next to it. Retired parts are indicated by 
.
To view another serialized system, choose Home > Serialized > Serialized Search. In the Find System utility that appears, you can search by the system serial number or subsystem serial number.
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