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Technical Support

System Requirements

In addition to the information below, we provide an automated tool that determines whether your computer and Internet connection meet the requirements for running and activating ReliaSoft desktop applications. It will also determine whether you could install the 64-bit version of these applications, if desired. [Download Requirements and Compatibility Test Tool...]

Operating Systems

32- and 64-bit versions are supported, except where noted. [See our 32-bit vs. 64-bit FAQ...]

Note: Upgrading your operating system after your ReliaSoft software has already been installed can cause issues with the activation. To prevent this, it is recommended to uninstall ReliaSoft 2018 prior to upgrading your operating system and then reinstall it after the upgrade. For other options, and for information about how to handle the "activated license is corrupt" message that may appear if you upgrade your operating system with live activations, please refer to http://www.reliasoft.com/windows10-reactivation.

Minimum Hardware Requirements

Additional Software

Enterprise Database Platforms

32- and 64-bit versions are supported.

Although the enterprise database platform (Microsoft SQL Server or Oracle) could be installed on the same computer where the ReliaSoft applications reside, most organizations will choose to set up a separate server to host the database. Both the 32-bit and 64-bit versions of the applications will work with either the 32-bit or 64-bit versions of a back-end database/server. The minimum hardware/software requirements for each server hosting the database should be obtained directly from the selected database vendor (i.e., Microsoft or Oracle). In general, we recommend a minimum CPU speed of 2 GHz and 4 GB of RAM.

 

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