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Warranty Information Area

The Warranty Information area of the CSI page allows you to view and maintain the initial and extended warranty information for the unit. This area is not displayed until the record is created.

Note that the fields and features in this area depend on the configurable settings for the entity, and whether it is a new or existing record. Your implementation may have different fields enabled, with different names, and/or may be used in a different way that fits the needs of your organization.

Initial Warranty allows you to enter the warranty period (in months) from the date of shipment or delivery (depending on your selection from the Warranty Type drop-down menu) and from the date of commission for the current serialized unit. Select a warranty type of To End User to specify the warranty period from the date of delivery or select To Distributor to specify the warranty period from the date of shipment.
- Months from Shipment/Delivery displays the default number of months for the warranty period from the date of shipment or date of delivery (depending on the selected initial warranty months) as specified in the administrative preferences. In cases of extended warranty or other non-typical situations, you can change these quantities as applicable.
- Months from Commission displays the default number of months for the warranty period from the date of commissioning, as specified in the administrative preferences. In cases of extended warranty or other non-typical situations, you can change these quantities as applicable.
To save Extended Warranty information, you must provide a purchase date.

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