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XFRACAS is compatible with any browser that supports the following doctype:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
For Microsoft Internet Explorer, version 8 or higher is required; version 9 or higher is recommended for a better experience. Because this application is deployed via your web browser, your browser settings will impact your experience.
To access XFRACAS, the following requirements must be met:
You must access XFRACAS from a computer that has been logged in to the network using a valid domain\username and password.
You must have been granted access to XFRACAS by an application admin. You can request access via XFRACAS (see below).
Tip: If the XFRACAS Update in Progress error message is displayed when you attempt to access the website and you have reason to believe that no update is in progress (e.g., other users can access XFRACAS), please double-check that the domain part of your login is present (domain\username).
If you do not have permission to access XFRACAS, when you attempt to open a page, you will see a message stating that your username is unknown. Click Request XFRACAS Account to open the New User page.
On this page, your network login will be pre-populated and you will be able to add further information. Fields shown with red borders are required.
To request access to multiple entities (business units), hold the CTRL key and click your selections. When you choose Options > Request Entity > Send, an e-mail notice will be sent to the admin of each entity that you request access to. In addition, you will receive a confirmation e-mail.
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