Time Zone and URL Preferences

Time Zone Preferences

Default GMT Offset for New Users: The time zone, or offset from Coordinated Universal Time (formerly known as Greenwich Mean Time), that will be used when a new user is created if a different time zone is not specified for that user.

URL Preferences

Tips URLs: For many fields in XFRACAS, a help icon next to the input box opens a separate HTML page designed to provide data entry tips for that particular field. You can customize the information in these pages to meet the particular needs of your organization. By default, they are installed in the "Tips" folder on the web server (e.g., C:\inetpub\wwwroot\XFRACAS\Tips), but you can change the URLs if desired.

These preferences specify the URLs for some of the fields that have tips. For other fields that are configured from the Details page (such as the Incident Description or the Problem Description), you can specify the "Tips URL" when you edit the settings for the special detail field.

XSLT Style Sheet URLs: These preferences specify the URLs for the *.xslt style sheets for pages that have a Print Preview command in the ribbon. By default, these are installed in the "XSLT" folder on the web server (e.g., C:\inetpub\wwwroot\XFRACAS\XSLT), but you can change the URLs if desired.

XFRACAS - Company Homepage: The URL of your company's home page link that displays on the XFRACAS About page. The anchor text is specified in the "Company Homepage Link" string preference.

 

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