	Related Topics:
	Importing and Exporting Data

DIU Service

The XFRACAS Data Import Utility (DIU) is a Windows service that must run on the web server in order to do the following:

Process files in the import queue, based on the schedule specified on the Data Import page.
Trigger e-mail notifications based on calendar date (e.g., E-mail - Incident Action Due Date, etc.).

For instructions to start the DIU service, consult the Implementation Guide (*.pdf).

The current status of the DIU service will be displayed at the top of the Data Import page. This page also displays a log of actions performed by the service (DIU Log).

IMPORTANT: If you have a load balanced environment with multiple web servers, the DIU service should run on only one of the servers.

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