Fiscal Year Begins: The start date of the fiscal year, which is used to determine the current quarter when reporting information based on a specified date range. The value entered must be a valid date but the current year will always be assumed when calculating the date range. For example, if the fiscal year begins on January 1st, you can enter that date with any year (01/01/2005, 01/01/2020, 01/01/2015). XFRACAS will only consider the month and day.
Portal - What's New Modify Date: The date of the most recent modification to the What's New page maintained by your company (i.e., the Whatsnew.html page in the main folder on the web server where XFRACAS was installed). This page is displayed if the user has not visited the website since the page was last modified.
These preferences specify which type(s) of incident can be created, and which will be selected by default.
Incident - Display Part Incident Type
Incident - Display Serialized Incident Type
Incident - Display Simple Incident Type
Problem - Display Criticality determines which problem step, if any, displays criticality fields. (See Managing Criticality Fields.)
These preferences specify whether the FRB will be displayed for each step in the Problem page, and whether all assigned members are required to sign off before users can move to the next step.
Problem - Display FRB - Describe the Problem
Problem - Display FRB - Implement and Verify Containment Actions
Problem - Display FRB - Identify and Verify Root Cause
Problem - Display FRB - Choose and Verify Permanent Corrective Actions
Problem - Display FRB - Implement Permanent Corrective Actions
Problem - Display FRB - Prevent Recurrence
Problem - Display FRB - Congratulate the Team
XFRACAS - Language: The default language for the interface text. If the Language option in the user's account is blank, the interface will display in the default language. However, if the user's account specifies a language, the interface will display in the user's preferred language instead.
XFRACAS - Skin: Sets the appearance of the ribbon and some other elements within the XFRACAS interface.
Administrator E-mail: The e-mail address used for new user account requests and the place where the "E-mail - BCC Administrator on XFRACAS Data Sent" Boolean preference e-mails are sent.
E-mail - Customer Requested Feedback Notify To: The e-mail address where the customer requests for feedback notification will be sent if the "E-mail – Incident Customer Requested Feedback" Boolean preference is True.
E-mail - Default New Incident From: If specified, e-mails for new incidents will come "from" this address. If the "to" address is invalid, e-mails will bounce back to this address instead of the address of the user who created the incident.
E-mail - SAP Work Order Request To: The e-mail address where the SAP work order request notification will be sent if the "E-mail – FA SAP Work Order Request" Boolean preference is True.
E-mail - Single From Address: If specified, e-mails will be "from" this address; otherwise, they will be "from" either the user who initiated the e-mail or the address specified in the "E-mail - Default New Incident From" preference.
Manage User - E-mail Suffix Used for Auto Build: The suffix (e.g., @company.com) to be used for the e-mail addresses automatically generated for new users if the "Manage User - E-mail/Login Auto Build" Boolean preference is True.
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