Configuring Hyperlink Details

A hyperlink detail allows linking to an external site with the ability to pass variables.

Variable	Description
%1	Record number (e.g., "E1-1")
%2	User ID (ID of the currently logged in XFRACAS user)
%3	Page ID (the internal ID of the record)
%4	User Name (username, with domain, of the currently logged in XFRACAS user, e.g., "COMPANY\USERNAME")
%5	Page title (title of the record)
%6	User Name Without Domain (username of the currently logged in XFRACAS user, but with the Windows domain stripped off. For example, "COMPANY\USERNAME" would be included as just "USERNAME.")
%7	User Language Code
%DTX	Detail Value (X represents the detail type ID)

For example, the URL field for a hyperlink detail might look like this:

http://external.site.com/doStuff.cgi?record=[%1]&user=[%2]&title=[%5]&lang=[%7]

When incident E1-1, titled "Overflow," is edited by the user with ID 234, the URL generated would be:

http://external.site.com/doStuff.cgi?record=E1-1&user=234&title=Overflow&lang=en

Clicking the link opens the result in a new browser window. There is no expectation of anything being returned.

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