Related Topics:

Customer Support

Customer/Location Information Area

The Customer/Location Information area of the CSI page allows you to view and maintain information about the customer who owns the unit and the location where it is installed.

Note that the fields and features in this area depend on the configurable settings for the entity, and whether it is a new or existing record. Your implementation may have different fields enabled, with different names, and/or may be used in a different way that fits the needs of your organization.

Note: An application admin maintains the fields that appear in the Contact Details area. Therefore, the fields that appear in your implementation may be different from the fields mentioned here.

The Company page and the Contact page are also available by double-clicking a company or contact record from within report results.

 

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