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Access to XFRACAS is limited to authorized users and the verification is conducted automatically. If you meet the access requirements and have configured your web browser to automatically provide your NT Domain\UserID and password to the XFRACAS server, you will not be prompted to log in to the system separately. If you are prompted to enter your Windows NT Domain\UserID and password, you may need to modify your browser settings. Optimum browser settings are presented in the next section.
If the XFRACAS Update in Progress error message is displayed when you attempt to access the system and you have reason to believe that no system update is in progress (e.g., other users are able to access the system), please double-check that the “NT Domain\” part of your login is present. If your login is configured correctly and you continue to receive this error message, please contact your system administrator for assistance.
In order to gain access, the following requirements must be met:
You must obtain access to the XFRACAS web pages located on the intranet/extranet/Internet from a computer that has been logged in to the network using a valid Domain\UserID and password.
You must have been granted access to XFRACAS. This access is established by the XFRACAS system administrator. You can request access via XFRACAS.
XFRACAS is compatible with any browser that supports the following doctype:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
For Microsoft Internet Explorer, version 8 or higher is required. Note, however, that version 9 or version 10 is recommended for a better experience.
Because this application is deployed via your web browser, the settings that you have established within your browser will impact your experience when using this application. If you have configured your browser to meet the optimum browser settings and continue to have difficulty gaining access to the system, contact the XFRACAS system administrator.
If you do not have permission to access XFRACAS, when you attempt to open a page, you will see a message stating that your user name is unknown. Click Request XFRACAS Account to open the New User page.
On this page, your network login will be pre-populated by the system, and you will be able to add further information. Note that fields shown with red borders are required. To request access to multiple entities (business units), hold down the CTRL key and click your selections. When you choose Options > Request Entity > Send, an e-mail notice will be sent to the administrator of each entity that you request access to. In addition, you will receive a confirmation e-mail.
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