	Related Topics:
	Managing Detail Fields

Configuring Hyperlink Details

A hyperlink detail allows linking to an external system with the ability to pass information to that system. It can include specific variables used to pass information from XFRACAS to the external system. The variables available for use are shown next.

Variable	Description
%1	Entity Display ID (the record number, such as "E1-1")
%2	User ID (ID of the currently logged in XFRACAS user)
%3	Page ID (the internal ID of the record)
%4	User Name (username, with domain, of the currently logged in XFRACAS user, e.g., "COMPANY\USERNAME")
%5	Page title (title of the record)
%6	User Name Without Domain (username of the currently logged in XFRACAS user, but with the Windows domain stripped off. For example, "COMPANY\USERNAME" would be included as just "USERNAME.")
%7	User Language Code
%DTX	Detail Value (X represents the detail type ID)

For example, the URL field for a hyperlink detail might look like this:

http://external.site.com/doStuff.cgi?record=[%1]&user=[%2]&title=[%5]&lang=[%7]

When incident E1-1, titled "Overflow," is edited by the user with ID 234, the URL generated would be:

http://external.site.com/doStuff.cgi?record=E1-1&user=234&title=Overflow&lang=en

Clicking the link opens the result in a new browser window. There is no expectation of anything being returned.