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Technical Support

Minimum System Requirements

The minimum system requirements for all Synthesis desktop applications are presented below. In addition, ReliaSoft provides an automated tool that determines whether your computer and Internet connection meet the requirements for running and activating Synthesis. It will also determine whether you could install the 64-bit version of Synthesis, if desired. [Download Requirements and Compatibility Test Tool...]

System Hardware Requirements
CPU Speed 1.5 GHz or higher
Processor Intel Pentium® or higher
Memory/RAM 2 GB or higher (32-bit)
8 GB or higher (64-bit)
Display Properties 24-bit color depth
Screen Resolution 1024 x 768 or higher at normal size (96 dpi)
Swap Space Determined by the operating system, 500 MB or higher
Disk Space 1 GB for installing the Platform and Synthesis Applications
Video/Graphics Adapter 64 MB RAM or higher
Internet Access Internet access is required for the License Manager and optional for using the Internet-enabled features in the software interface
Operating Systems Supported
Microsoft Windows® [see note below] Vista - 32-bit and 64-bit (Service Pack 1 or higher)
Windows 7 - 32-bit and 64-bit
Windows 8 - 32-bit and 64-bit
Windows 8.1 - 32-bit and 64-bit
Windows 10 - 32-bit and 64-bit
Microsoft Windows Server®
(Requires a license that specifically
allows server installations/deployments.)
2008 - 32-bit and 64-bit (Service Pack 2 or higher)
2008 R2 and newer
Microsoft Office Integration and Version Requirements
Microsoft Office 2000 or higher (Excel®, Word and Outlook®) are required for automated exports, report generation and e-mail/calendar integration. ReliaSoft recommends Microsoft Office 2010.
IMPORTANT NOTE: 32-bit and 64-bit Versions

As shown in the following table, you can choose which version of Synthesis to install if you have a 64-bit version of Windows and any version of Microsoft Office except Office 2010 (32-bit). When the installation program gives you a choice, the decision should be based on the capabilities of your computer (processor and RAM) and how you plan to use the software.

[See our 32-bit vs. 64-bit FAQ...]

  Microsoft Office Version 
32-Bit  64-Bit 
Windows
Version 
32-Bit  32   
64-Bit  32 or 64†* 32 or 64* 

† If you have Microsoft Office 2010 (32-bit), you must install the 32-bit version of Synthesis.

*If you plan to use the optional Synthesis Application Programming Interface (API) with VBA, you must have the same bit version of Office and Synthesis installed (i.e., 32-32 or 64-64).

Enterprise Database Platforms
Microsoft SQL Server® 2008 and newer
32-bit and 64-bit versions
Microsoft SQL Server Express Edition 2008 and newer
32-bit and 64-bit versions
Oracle® 10g and newer
32-bit and 64-bit versions
Oracle Express 11g and newer
32-bit and 64-bit versions

 

Note: Upgrading your operating system after Synthesis has already been installed can cause issues with the applications' activation. To prevent this, it is recommended to uninstall Synthesis prior to upgrading your operating system and then reinstall it after the upgrade. For other options, and for information about how to handle the "activated license is corrupt" message that may appear if you upgrade your operating system with live activations, please refer to http://www.ReliaSoft.com/support/rs20025.htm.

A Note About Enterprise Database Servers

Although the enterprise database platform (Microsoft SQL Server or Oracle) could be installed on the same computer where the Synthesis applications reside, most organizations will choose to set up a separate server to host the database. Both the 32-bit and 64-bit versions of the Synthesis-enabled applications will work with either the 32-bit or 64-bit versions of a back-end database/server. The minimum hardware/software requirements for each server hosting the database should be obtained directly from the selected database vendor (i.e., Microsoft or Oracle). In general, ReliaSoft recommends a minimum CPU speed of 2 GHz and 4 GB of RAM.

Tip: If you're considering the option to use the free "Express" edition of Microsoft SQL Server, this document provides some information that may help you to get started.

 

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